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Great Ecology – Environmental Industry

Great Ecology – Environmental Industry

The Challenge

greatecology-thumbGreat Ecology routinely reported computer and network problems to their previous Managed IT Service Provider. At the hand of their previous service provider, servers were misconfigured and ultimately led to costly downtime between all 4 of their nationwide offices. Great Ecology reported the loss of connectivity and server functionality on numerous instances that negatively impacting mission-critical processes company-wide. Connectivity issues continually forced Great Ecology to use workarounds, which lessened the effectiveness and efficiency of collaborative projects between offices.

Several months passed with unsatisfactory service from the selected Managed IT Service Provider. It was after much frustration and continued inability to perform the agreed upon IT related tasks, Great Ecology was forced to cancel their service agreement and move all IT related services to AMA Net-works. AMA’s initial task was to carefully recover, restore and optimize Great Ecology’s IT infrastructure from the damage committed by the previous service provider.

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Douglas Wilson Companies

Douglas Wilson Companies


The Challenge

douglaswilsoncasestudy-thumbDouglas Wilson Companies had their IT infrastructure in place, but the hardware and software was nearing end of life cycle. Dealing with the top financial institutions and large corporations, demands them to take advantage of technological advancements and improve upon their own IT Security consistently. Click Here For Full Case Study

The Mitchell Group

The Mitchell Group

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The Challenge

themitchellgrouppdf-e1455722358306Mr. Mitchell focuses on his work and is kept very busy serving his clients. He is an expert in real estate but he is not trained in IT so he knew he needed to hire a reliable company to handle his computer and software needs. “It’s very important for my company, and any company, to have good data backup and recovery. I’ve lost computers before and it can be very stressful. In today’s world everyone needs to have a proficient IT service to help or you could really suffer the consequences,” Mr. Mitchell explained. “I own a small company so there isn’t enough revenue to have an IT individual on staff. I knew I wanted to outsource so I could call them when I needed them. I am very concerned about backup because computers crash, get broken and get lost all of the time. If you lose your data you’re back at square one. At a minimum that would be a ton of time lost or even potential revenue lost.” Click here for full case study.

National Copy Cartridge

National Copy Cartridge


The Challange

nationalcopycartridge-thumbMr. Meyers explained he was originally doing everything regarding IT himself. He built his own servers, established his network and did the physical infrastructure. This was taking up a lot of his valuable time and he reached a point when he knew he needed to hire an external managed IT company. “I was having some challenges as an entrepreneur. I can do anything myself it just comes down to how long it’s going to take me to acquire the skills to do those things. I became busier and busier and I needed to expand our server storage space and add a secondary server as a backup. I called a number of companies but many just wanted to sell me a big service. They want to come in and maintain your systems but I didn’t need that, I needed specific help on a specific issue,” Mr. Meyers explained. Click here for full case study.

BlueVault Secure Storage Industry

BlueVault Secure Storage Industry


The Challenge

bvault-coverBlueVault handles very valuable goods and they provide the best quality customer service. They wanted to hire an IT company that would reflect their attitude and provide the best service possible. “We wanted to upgrade our network to the highest levels of security available to us. Our previous managed IT Company was not up to our standards. Our business revolves around IT, it’s very important work we do so we need to maintain the best service,” Mr. Sandhaus explained. BlueVault is expanding into multiple sites, so they needed a strategy on how to build out and protect a multi-site system. They knew they needed to hire a company they could truly trust. Click Here for the full case study.

Glen Ivy Golf Course

Glen Ivy Golf Course


The Challenge

glenivycasestudyMr. Addis explained that they have multiple work stations so their POS system has to be maintained, as well as several different servers. “It’s outside the scope of what my capabilities as general manager are. I have a basic knowledge but I’m not trained in IT.” He knew they needed to hire an external company to handle their IT service. He says that although the golf courses are big, it’s a small market
business as far as the staffing levels are concerned.

“We were having a lot of sever blackouts, problems with the internet, problems with the server not communicating with the POS system and more. When our POS system goes down we lose the capability of user transactions so there’s a lot more room for error when you’re manually swiping credit
cards and handling cash”. Click Here for the full case study.

E3 Advisors – Real Estate Management

E3 Advisors – Real Estate Management


The Challenge

e3casestudyBecause of the often time sensitive nature of their work, and projects that often start with many unknowns, it is extremely important for E3 Advisors to have reliable and secure managed IT. Mr. Rodriguez was looking for a company to handle their wide range of IT needs. “Our work is project based, and changes depending on the types of assets that we may be managing. When we first start a project, we often get very limited information, so we needed a short term consultant for specific project resolutions,” Mr. Rodriguez explained. Click Here for the full case study.

Great Ecology

Great Ecology

The Challenge

greatecologycase2Great Ecology formerly worked with another Managed IT firm, but their service wasn’t upholding to the standards they required. “A few months after signing with another company, we realized everything was failing. For a while there was a real possibility and fear of data loss. Our servers were not syncing and they couldn’t login into our firewalls to manage them. We do consulting, so any downtime we have is revenue lost, as with most businesses. If the servers are down and people can’t access the reports they’re working on we’re unable to bill those hours and we lose revenue,” Ms. Spainhower explained. Great Ecology’s files weren’t backed up or configured as properly as they needed to be under the former Managed IT provider. Click here for the full case study.

Madaffer Enterprises

Madaffer Enterprises

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The Challenge

When he started his consulting business, Mr. Madaffer handled all IT needs and issues himself. As the company grew, he quickly realized there were not enough hours in a day to do everything himself. He needed to hire an IT expert.

“We were looking for a company that would be easy to work with, one that would understand the technology and one that could handle our complex issues,” Mr. Madaffer said. “I wanted to know that I could send an email to my IT expert and they would handle the problem so I wouldn’t have to keep worrying about it.”

Instead of hiring in-house IT support, Mr. Madaffer decided it would be more cost effective to simply have someone on call. “I was busy taking care of clients, so it made sense to bring in an expert,” he said.

 

“When you have an employee in-house, a lot of the time they are limited to what is going on in that operation. I find that by bringing in an outside perspective, it adds diversity to the mix. You gain new ideas and new technologies.”

“I was busy taking care of clients, so it made sense to bring in an expert,” he said. “When you have an employee in-house, a lot of the time they are limited to what is going on in that operation. I find that by bringing in an outside perspective, it adds diversity to the mix. You gain new ideas and new technologies.”

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